Resident Services

Maintenance Request

The maintenance staff at Big Sky Apartments would like to make living in your apartment as comfortable as possible. Big Sky Apartments is pleased to provide our residents with 24-hour emergency service and prompt attention to all non-emergency requests. At Big Sky Apartments every maintenance call is treated as a priority. If and when you have a maintenance service request, please call it to our attention when it first occurs so that we can respond quickly and remedy the problem. Hopefully, you'll never need this service, but if you do, you will certainly appreciate having our trained service staff just a phone call away. You may also use the on-line service request form for all non-emergency requests.

Routine Maintenance: 540.213.0234

After Hours Emergencies Only: 434.522.8197

Please remember that when calling the 24- hour maintenance number after office hours and on holidays, you will reach an answering service. The answering service will ask you the nature of the problem and determine if it is a "true" emergency. Our personnel will then be contacted by the answering service if a true emergency does exist.

This form is to be used for non-emergency requests only.

Name

Email Address

Phone

Unit

Type of Problem

Please describe your problem in detail

Describe any pets

May our maintenance staff enter your apartment during regular office hours to repair your maintenance problem? Yes No

= Required